We offer a 30-day return window for all products. Items must be unused, in their original packaging, and in the same condition as when you received them. For returns due to our error, we cover the return shipping costs. For other reasons, customers are responsible for return shipping costs. Please refer to our Return Policy for detailed information.

To initiate a return, please contact our customer service team within 30 days of receiving your order. Provide your order number, the item(s) you wish to return, and the reason for the return. Once approved, you will receive a return authorization number and instructions on how to proceed.

Once we receive your returned item, we will inspect it to ensure it meets our return conditions. If approved, we will process your refund or exchange within 10 business days. Refunds will be issued to the original payment method.

Yes, we ship internationally. Delivery times for international orders are estimated to be 45-70 days depending on the destination country. Customers are responsible for any customs fees, import duties, or taxes that may be imposed by the destination country.

If you receive a damaged or defective product, please contact our customer service team within 48 hours of delivery. Provide photos of the damage or defect along with your order number. We will work with you to arrange a replacement or refund.

Once an order is placed, it is processed quickly to ensure timely delivery. As a result, we are unable to make changes or cancel orders once they have been submitted. Please review your order carefully before completing your purchase.

After your order has shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your delivery on the carrier’s website.

We accept various payment methods including credit/debit cards and PayPal. All transactions are securely processed.

Yes, we offer gift cards. They can be purchased on our website and are available in various denominations. Gift cards cannot be returned or refunded.

If your goods are being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. Items must be in the same condition as when received, with tags, and in original packaging. Please see our Return Policy for more details.

You can reach our customer service team by emailing service@wavarfitness.com. We are here to assist you with any questions or concerns you may have.